FAQ
Expanding harmony and connection in family life is our mission, and we stand by the quality and design of everything we make. We want you to love your Springboard — which is why we offer free returns and exchanges for the first 30 days.
If you’d like to return or exchange something, please email us at hello@charmspring.com within 30 days of receiving your product. Please include your order number, address, and reason for return, and we’ll send over a prepaid shipping label.